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20 March 2015
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25 November 2015
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Plum Products's Answers

Plum Capuchin Wooden Pole Swing Set

Why we love the Muriqui Swing Set 1. Soft feel ropes and blow moulded seats for extra stength 2. Cross braces for extra stability 3. Easy to assemble and flat-packed for your convenience 4. 12 month warranty against wood rots and insect damage 5. Multi-activity play set This product will be delivered directly by Plum and will take 3 to 5 working days. It can only be delivered to UK mainland addresses and is not available to click and collect. The Plum Capuchin Wooden Pole Swing Set is lots of exciting activities in one! This amazing swing set features durable blow moulded swing seat and monkey swing, a wooden trapeze bar and a punch bag. All accessories are height adjustable and have soft-feel ropes for comfy use. What’s more, the punch bag is designed to withstand anything that’s thrown at it. The frame is made of high quality FSC timber and pressure treated for extra strength. With a 12 month warranty also included, the Capuchin Swing Set meets the highest standards of safety and fun.

How does this fix to the ground, does it need to be concreted into the ground?

Hi,

We provide achors to concrete this into the ground.

Thanks
Plum

8 years, 4 months ago

Plum Products

Plum 10 Foot Spacezone V2 Trampoline and 3G Enclosure

This product will be delivered directly by Plum and will take 3 to 5 working days. It can only be delivered to UK mainland addresses and is not available to click and collect. Trampolining is not only great fun it is a great way to encourage outdoor play and exercise. This 10ft trampoline will help children bounce off all their energy as well as help improve their physical development by increasing co-ordination, balance and strength. The 10ft trampoline frame is made from steel galvanised inside and out for long lasting rust free protection and increase strength. High quality zinc coated steel springs and durable jumping mat provide the ultimate bouncing experience. Safety features include: thick weather protected foam pads cover the springs and frame providing safe cushioning; the innovative 3G ® enclosure design curves in to protect the jumper from the springs - whilst maximising jumping space and the galvanised steel Tramp Klamp ® bracket encases the joint between the frame and legs giving rust free protection as well as increasing strength and longevity. The Plum ® Space Zone Trampoline has been safety tested to over 1 million bounces which is in excess of EU standards. Parents can have peace of mind their children are playing on a high quality trampoline, with safety standards at the centre of its design. Features and Benefits: Endless hours of bouncing fun, ideal for energetic and active play Galvanised steel Tramp Klamp ® bracket encases the joints for rust free protection and delivers greater integrity and longevity Innovative 3G ® enclosure design curves in to protect the jumper from springs, whilst maximising jumping space Trampoline frame made from steel galvanised inside and out for long lasting rust free protection and increased strength 60 high quality zinc coated steel springs and durable jumping mat provide the ultimate bouncing experience Weather protected thick foam pads cover the springs and frame for safe cushioning Trampoline legs secured with push button locking system Supplied with spring loading tool for easy assembly Safety tested to over 1 million bounces Manufacturer warranty Supplied flat packed with easy assembly instructions Number of legs: 3 Recommended age: 6 years + Assembled size: L3.05 x W3.05 x H2.40m Warnings: Please allow a 2.50m safety perimeter Adult supervision required at all times No more than one person at any one time Minimum user age 6 years, maximum user weight 100kg Adult assembly required Only for domestic use Outdoor use only

Can the net enclosure be removed?

Hi,

The enclosure can be removed,

thanks
Plum

8 years, 4 months ago

Plum Products

Plum Colobus Wooden Pole Swing Set

This product is delivered directly by Plum. Orders take roughly 3 to 5 working days to arrive and can only be delivered to UK mainland addresses. There's room for the whole gang to play on the Plum Colobus Wooden Garden Swing Set . With two sturdy seats and a double seat glider , this quality swing set provides hours of fun for up to four energetic youngsters. It's made from highly durable round pole timber that's built to last and comes with a 10 year warranty against wood rot and insect damage. Two adults can build this swing set in just two hours thanks to easy to follow instructions, and it will fit in a space measuring 300cm by 220cm once assembled.

do you concrete into the groundfor stability

Hi,

You concrete in the ground anchors which are provided for the product, not the product itself.

8 years, 6 months ago

Plum Products

Plum Jupiter Metal Swing Set

This product will be delivered directly by Plum and will take 3 to 5 working days. It can only be delivered to UK mainland addresses and is not available to click and collect. A fabulous metal swing set for year round outdoor play time fun. This swingset offers a 2 seat glider and double swings, which use soft feel ropes and heavy duty injection moulded seats for extra durability. The play set is made from strong powder coated steel which gives the swing lasting protection against rust. The garden swing set has cross braces for extra stability and adjustable height swing seats. Features and Benefits: Ideal for hours of energy burning outdoor play Made from powder coated steel giving lasting protection against rust Includes double swing and 2 seat glider Adjustable height swing seats Play set use soft feel ropes and heavy duty injection moulded seats for extra strength Manufacturer warranty Supplied flat packed and pre-drilled with easy assembly instructions Easy to assemble in approx 2 hours with 2 adults All hardware supplied for installation including ground anchors for concreting into the ground Please allow a 2m safety perimeter Recommended age: 3 to 10 years Max user weight: 45kg per swing (145kg in total) Assembled size: L2.68 x W1.78 x H1.83m Warnings: Adult supervision required at all times Not suitable for children under 36 months – fall hazard and small parts – choking hazard Minimum user age 3 years, max user age 10 years. Maximum user weight 90kg Outdoor use only Only for domestic use Product may vary slightly from image shown

What are the dimensions of the swing seat please?

Hi,

The width of the swing seat is 36cm with the actual area to sit on is 31cm wide.

Thanks
Plum

8 years, 9 months ago

Plum Products

Plum Junior 4' 6" Trampoline and Enclosure - Pink

This product will be delivered directly by Plum and will take 3 to 5 working days. It can only be delivered to UK mainland addresses and is not available to click and collect. Children will have lots of fun and exercise on this fantastic Plum ® Junior Trampoline and Enclosure. This trampoline will help children bounce off all their energy as well as help improve their physical development by increasing co-ordination, balance and strength. Supplied with an enclosure for added safety it is perfect for young children to increase confidence gradually as they learn to trampoline. The trampoline frame is made from steel galvanised inside and out for rust free protection and increased strength. The trampoline enclosure is designed to keep the user within a safe area whilst using the trampoline, thus reducing the risk of falling. 30 high quality zinc coated steel springs offer extra durability, whilst the heavy duty jumping mat is UV treated. Thick foam pads cover the springs and frame providing safe cushioning. Parents can have peace of mind their children are playing on a high quality trampoline, with safety standards at the centre of its design. Features and Benefits: Colourful, fun trampoline for endless bouncing fun Ideal trampoline for young children to increase confidence gradually as they learn to trampoline Trampoline frame made from steel galvanised inside and out for rust free protection and increased strength Trampoline enclosure designed to keep the user within a safe area whilst using the trampoline, thus reducing the risk of falling 30 high quality zinc coated steel springs for extra durability Durable jumping mat provides excellent bounce performance Trampoline pad and enclosure covers made from PVC material Weather protected thick foam pads cover the springs and frame for safe cushioning Supplied with spring loading tool for easy assembly Manufacturer warranty Supplied flat packed with easy assembly instructions Recommended age: 3 to 6 years Assembled size: L1.40 x W1.40 x H1.80m Warnings: Please allow a 2.5m safety perimeter Adult supervision required at all times No more than one person at any one time Minimum user age 3 years, maximum user weight 40kg Adult assembly required Only for domestic use Outdoor use only

Is this 4ft or 6ft

Hi,

This trampoline is 4ft 6inches.

Thanks
Plum

8 years, 9 months ago

Plum Products

Plum Vervet Wooden Pole Swing Set

This product will be delivered directly by Plum and will take 3 to 5 working days. It can only be delivered to UK mainland addresses and is not available to click and collect. Let the fun begin with the Vervet wooden swing set from Plum ! The Vervet features two swings and a Duo glider swing; carrying two riders for double the fun. Soft feel ropes and heavy duty blow moulded seats provide extra durability for your little one. The round pole premium FSC® certified timber is also pressure treated for extra strength. Made with exceptional quality and safety standards in mind, Plum products are a class apart from other outdoor brands. Recommended for children aged between 3 and 12 years. Extra features • Swing set frame has cross braces for extra stability • 12 month manufacturer’s warranty against wood rot and insect damage • Supplied flat packed with easy assembly instructions • Easy to assemble in approximately 1.5 hours with 2 adults • All hardware supplied for installation including ground anchors for concreting into the ground

Hi, can a swing seat be changed to a baby swing? Thanks

Hi,

Yes the swing seat can be changed to a baby swing on the Vervet.

Thanks

8 years, 10 months ago

Plum Products

Plum Giant Octagonal Wooden Sand Pit

This product is delivered directly by Plum. Orders take roughly 3 to 5 working days to arrive and can only be delivered to UK mainland addresses. Please don't choose Express Delivery at the checkout as this won't improve delivery time. Kids can invite all their friends to join in the fun with the Plum Giant Octagonal Outdoor Play Wooden Sand Pit . Measuring 177cm by 177cm when assembled, this large sand pit is perfect for youngsters to socialise with their pals. It's a great tool for encouraging outdoor play and exercise and even doubles up as a ball pond , giving you twice the fun in just a small space in the garden. Features: Premium timber with rounded corners for added safety Protective cover and ground sheet 12 month warranty against wood rot and insect damage Should take one adult one hour to assemble This item does not come with sand or play balls.

How much sand do I need to fill it?

Hi,

The sand required for the Plum Giant Octagonal Wooden is: 125 – 250kg

Thanks
Liam

8 years, 10 months ago

Plum Products

Plum 7 Foot Junior Jumper Trampoline - Pink and Purple

This product will be delivered directly by Plum and will take 3 to 5 working days. It can only be delivered to UK mainland addresses and is not available to click and collect. Children will have hours of fun bouncing off all their energy on this Plum Junior Jumper Trampoline. Trampolining is ideal for encouraging outdoor play and exercise and thisPlumtrampoline has a unique bright and colourful design that kids will love. Specifically designed with young children in mind, the Plum Junior Jumper Trampoline is packed with features for safety and longevity, including a lower height frame design that makes it easier for children to climb on and off their trampoline and an enclosure designed to keep the user within a safe area whilst using the trampoline, thus reducing the risk of falling. The trampoline frame is made from steel galvanised inside and out for rust free protection and added strength, with weather resistant purple plastic mouldings that encase the legs for stability. The trampoline has a durable UV protected jumping mat and thick weather protected foam pads that are sewn together with an elastic webbing, making the trampoline entirely SpringSafe ®. Parents can have peace of mind that their children are playing on a high quality trampoline, with safety standards at the centre of its design. Features and Benefits: Bright and colourful trampoline specifically designed with young children in mind Sturdy plastic mouldings cover the trampoline legs, increasing stability and providing a unique multi-coloured design for young children Trampoline frame made from steel galvanised inside and out for rust free protection and increased longevity Lower height frame makes it easier for children to climb on and off the trampoline and with the reduced height between the trampoline and the ground the risk of falling is reduced Includes a unique enclosure design with flexible fiberglass rods that curves to provide a large jumping space yet helps to reduce the risk of injury 36 high quality zinc coated springs for extra durability Features a durable, UV protected jumping mat and thick, weather protected foam pads that are sewn together with an elastic webbing making the trampoline SpringSafe ® and thus reducing the risk of injury from contact with parts Trampoline frame made from steel galvanised inside and out for rust free protection and increased longevity Trampoline pad and enclosure covers made from weather resistant, UV treated material Supplied flat packed with easy assembly instructions Supplied with spring loading tool for easy assembly Recommended age: 3 to 10 years Assembled size: L2.2 x W2.2 x H1.9m Warnings: Please allow a 2.50m safety perimeter Adult supervision required at all times No more than one person at any one time Minimum user age 3 years, maximum user weight 50kg Adult assembly required

Does the enclosure come supplied with this trampoline?

Hi,

Yes this trampoline is supplied with and enclosure net.

Thanks

9 years, 1 month ago

Plum Products